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If your property manager allows you to pay your rent using non Direct Debit methods, you will have the following options after selecting Manual payments when setting up your collection:

  • UK bank transfer via TrueLayer

    • No payment limit

    • All major UK banks

  • International bank transfers via TransferMate

  • International debit or credit card payments

    • There is a fee for payments from any international card

    • No payment limit.

    • This option is only presented if your rent collection is linked to a tenancy and the your nationality = non-EU/UK.

Set up a manual payment

Once your property manager has enabled the non-direct debit method for you, you'll have the option to select Manual payments when setting up your rent collection.

Go to Rents under My House section.

Select Manual Payments.

Review the payment dates and amounts before clicking the Accept & set up button.

On the Rents page you can view the dates and amounts due, and use the Pay online button to make the payments.